Terms of Service

Last updated: 12 September 2026

1. About these terms
These terms govern your use of www.houseofgatha.com ("the Site"), operated by Gatha, 22/18, Aliganj, Banda, Uttar Pradesh 210001, India ("we", "us"). By using the Site or placing an order you accept these terms.

2. Eligibility
You must be at least 18 years old to purchase.

3. Products & handmade nature
Every Gatha piece is handcrafted. Slight variations in colour, texture, weight and finish are natural characteristics of handmade jewellery and gemstones, and are not defects. Product photographs are illustrative; colours may vary slightly between screens.

4. Pricing & taxes
All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We may correct pricing errors before dispatch.

5. Orders & acceptance
Your order is an offer to buy. We accept it when we confirm dispatch. If an item is unavailable (including after ordering), we will inform you and refund in full. We may cancel orders that appear fraudulent or in breach of these terms.

6. Shipping
Delivery timelines are estimates only and begin from dispatch, not order placement. See our Shipping Policy for details.

7. Returns
Our 14-day return and refund process is described in the Return & Refund Policy.

8. Intellectual property
All content on the Site — text, designs, logos, photography, "Gatha" name and marks — is our property or licensed to us. Copying, reproducing or using it without written permission is prohibited.

9. Acceptable use
You agree not to misuse the Site: no scraping, hacking, interfering with its operation, or uploading malicious code.

10. Limitation of liability
To the maximum extent permitted by law, our liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses.

11. Force majeure
We are not liable for delays caused by events beyond our reasonable control (natural events, courier strikes, government restrictions, etc.).

13. Contact
gathasocials.67@gmail.com · +91 99190 10224 · Gatha, 22/18, Aliganj, Banda, Uttar Pradesh 210001, India